Student Support

At UPM’s Student Support, we’re dedicated to ensuring your academic journey is smooth and successful. Below you’ll find key contacts and resources for immediate assistance with enrolment, academic queries, and facilities. Our team is committed to providing prompt and effective support for all your needs.

  • Administrative secretary
  • Complaints
  • Facilities and resources at E.T.S.I. Inf.
  • Postal Address
  • Where we are
  • FAQs about students for outside Madrid

In the event of issues with the enrollment process, please contact the Administration and Services Office at the School of Computer Engineering (oficina.postgrado@fi.upm.es); Phone: +34 910 672 737.

For any administrative issue, please contact the Secretaría at the School of Computer Engineering secretaria@fi.upm.es.

For any academic queries, please contact the Coordinator of the MSc in Data Science at master.cd@fi.upm.es; Phone: +34 910 672 902. 

According to the “PR/SO/5/001: Management process for incidents, complaints and suggestions” procedure from the Quality Assurance System of the E.T.S.I. Informáticos, any student who wishes to file a claim or contribute with suggestions may address the Coordinator of the MSc in Data Science  (master.cd@fi.upm.es).

In addition, the E.T.S.I. Informáticos provides a space to manage all incidents occurring at the E.T.S.I. Informáticos, that can be found here.

For other services offered by the E.T.S.I. Informáticos, please visit this link.

Please see this link for facilities, and this link for resources available at the E.T.S.I. Informáticos.

E.T.S.I. Informáticos
Universidad Politécnica de Madrid
28660 Boadilla del Monte, Madrid
Campus de Montegancedo S/N
Spain

E.T.S.I. Informáticos, is part of the Campus de Montegancedo, within a residential area called Urbanización Montepríncipe (township of Boadilla del Monte), to the southwest of Madrid. You can find detailed information here on how to reach our campus.

Once you arrive at the Campus, you will find three buildings – one white and the other two green. Our office is located in the largest green building (block 2). The secretariat of the Master’s is in office D-2202.

How much is the cost of living in Madrid?

As a rule of thumb, it is possible to find shared rooms in flats starting at around 150 euros per month. The cost of renting a studio apartment (a one-room flat) starts at 400 euros per month. These prices depend, naturally, on the area, and utility costs (water, electricity, telephone, service charges, etc.) are not included. Note to foreign students: the Spanish Government requires proof that living costs can be met before granting a visa to reside in Spanish territory. This can be proven with a given amount of money in a bank account, or by providing proof that a studentship was granted. We suggest that you contact your nearest embassy or consulate sufficiently beforehand.

Where can I find accommodations in Madrid?

The UPM does not own student dormitories. You can find some information about accommodation here

What documentation do I need to obtain a student
visa in Spain?

This depends on the country of origin. For further questions, please refer to the International office at the School of Computer Engineering: orex@fi.upm.es.

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